Monday, February 26, 2007

Some days. . .

Some days. . .

I spend at least four hours of my day dealing face-to-face with the patrons at the library.

Most of the time it is great. I have met a lot of great people through this job. Nearly every day I have at least one interesting conversation with a patron. I'll learn something new or find out that the patron and I have something in common that neither of us knew about. It is always interesting.

Unfortunately, there are also patrons who are moody, annoying, and sometimes plain old rude. I could go on and on about the crazy sights I see every day.

Actually, there are library blogs out there that do a better job explaining the weirdness that I see in the library than I could ever hope to. My favorite is the
Happyville Library.

Today's annoyance revolves around our patrons'
fear of snow.

We live in New England, so whether we like it or not, it's going to snow in the winter. This year we have had it incredibly easy- I don't think we've had 6 inches all season. The towns in our area also do a pretty good job of clearing the roads (of course they also dump about an inch think layer of salt at the same time so cars look great after every snow storm!). Typically, within a few hours after a snow storm, most of our roads are clear.

Nevertheless, all it takes is the threat of bad weather and our phone starts ringing with patrons asking what will happen if it snows and they can't get in to return their movies.

Now, if it really does snow, forget about it. The library waives any overdue fees when the weather is bad. We don't expect people to take any risks to return a couple of videos. We have a lot of senior citizens and parents with young children who use the library, and I wouldn't want them driving through the snow.

However, last night we received our
biggest snowfall this winter- about 3 inches. The snow was done by early this morning, the temperature rose to almost 40 degrees, and the roads were totally clear. And people were actually calling us claiming that they were unable to make it out of their houses.

Tomorrow, patrons will file in all day with a guilty look on their faces carrying a stack of DVDs. You know what's coming: "I'm sorry, they snow was really bad yesterday and I couldn't get in to return these."

Like I said, some members of the community shouldn't be expected to come out in bad weather. But these are young, healthy (I presume), active people. Am I supposed to believe, because of 3 inches of snow, they were afraid to "venture" out of their house? Somehow, I don't think so.

Of course, we simply waive the fines. It really isn't worth worrying about, but it does get old after awhile. I would love to lecture some of them. Tell them about taking some responsibility.

Speaking of lecturing, I found this video on the internet over the weekend. It makes me feel a little better.
Judge Judy really lets loose on an obnoxious defendant. Oh, I would love to act like this- just once- at the library!


2 comments:

Anonymous said...

Go get 'em, Judge Joe!!

Anonymous said...

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Thumbs up, and keep it going!

Cheers
Christian, iwspo.net